| IMMO | Region | Configuration | A Package | B Package | C Package | Note |
| IMMO | European Models |
VW/Audi/Skoda/Seat (Advanced) |
Yes | Yes | Yes | Adds NEC 24C64 2014- IMMO |
| BMW(Advanced) | Yes | Yes | Yes | FEM/BDC, read DME ISN | ||
| Volvo | Yes | Yes | Yes | |||
| Other EU models | Yes | Yes | Yes | |||
| Asian Models | Hyundai/Kia | Yes | Yes | Yes | Read 47/8A/46 chip pin code |
|
| Toyota/Lexus | Yes | Yes | Yes | Middle East H Key All key lost (Reset IMMO) |
||
| Other Asian models | Yes | Yes | Yes | |||
| American Models |
Ford | Yes | Yes | Yes | 2015 up Ford, i.e F150,F250,MKZ,MKC etc | |
| GM | Yes | Yes | Yes | Adds newer GM BCM code reading | ||
| Other American Models |
Yes | Yes | Yes | |||
| Odometer Correction | For All makes | Yes | Yes | |||
| OBD Diagnostic | Basic Diagnostic | Engine, Transmission, ABS, SRS 4 system | ||||
| Full Diagnostic | Yes | All systems | ||||
| Special Functions | Service Reset | Yes | ||||
| Manual remote control | Yes | |||||
| ABS Bleeding | Yes | |||||
| Battery Matching | Yes | |||||
| ECU Programming | Yes | |||||
| EPB | Yes | |||||
| Throttle programming | Yes | |||||
| Airbag SRS Reset | Yes | |||||
| TPMS Reset | Yes | |||||
| Steering angle reset | Yes | |||||
| OBDII | Yes | |||||
| DPF Regen | Yes | |||||
| Injector coding | Yes | |||||
| Suspension | Yes | |||||
| Gear learning | Yes | |||||
| CVT learning | Yes | |||||
| EEPROM | Yes | |||||
| Key renewing | Yes | |||||
| Steering angle repair | Yes | |||||
| ECU Clone | Yes | Clone New/Used ECUs | ||||
| Accessories | #6 Adapter | Yes | Yes | Yes | ||
| C001 circuit board | Yes | Yes | Yes | |||
| C002 circuit board | Yes | Yes | Yes | |||
| W001 data cable | Yes | Yes | Yes | |||
| W002 data cable | Yes | Yes | Yes | |||
| W003 data cable | Yes | Yes | Yes | |||
| Toyota smart key Emulator | Yes | Yes | Yes | |||
| Others | Anti-theft Induction coil | Yes | Yes | Yes | ||
| Remote tester | Yes | Yes | Yes | |||
| Software Function | Item | OBDSTAR X300 DP PLUS | Lonsdor K518ISE |
| Immobilizer system | Key/Remote programming | Yes | Yes |
| EEPROM | Yes | Yes | |
| Key Renew | Yes | ||
| Odometer Correction | VW | Yes | Yes |
| Porsche | Yes | Yes | |
| Jaguar | Yes | Yes | |
| Land rover | Yes | Yes | |
| Mazda | Yes | Yes | |
| Audi | Yes | Yes | |
| Renault | Yes | Yes | |
| Hummer | Yes | Yes | |
| Hyundai | Yes | Yes | |
| Kia | Yes | Yes | |
| Besturn | Yes | Yes | |
| Skoda | Yes | ||
| Seat | Yes | ||
| Benz | Yes | ||
| Bentley | Yes | ||
| Lincoln | Yes | ||
| Chrysler | Yes | ||
| GM | Yes | ||
| Infiniti | Yes | ||
| Mitsubishi | Yes | ||
| Nissan | Yes | ||
| Ssangyong | Yes | ||
| Subaru | Yes | ||
| Suzuki | Yes | ||
| GreatWall | Yes | ||
| Geely | Yes | ||
| Fiat | Yes | ||
| Citroen | Yes | ||
| MG | Yes | ||
| Rowe | Yes | ||
| Baoteng | Yes | ||
| Peugeot | Yes | ||
| Opel | Yes | ||
| Volvo | Yes | ||
| Smart | Yes | ||
| Diagnostic | Full system diagnostic | Yes | |
| Service reset | Yes | ||
| Manual remote control | Yes | ||
| ABS bleeding | Yes | ||
| Battery matching | Yes | ||
| ECU programming | Yes | ||
| EPB | Yes | ||
| Throttle programming | Yes | ||
| Airbag reset | Yes | ||
| TPMS reset | Yes | ||
| Steering angle reset | Yes | ||
| OBDII | Yes | ||
| DPF Regen | Yes | ||
| Injector coding | Yes | ||
| Suspension | Yes | ||
| Gear learning | Yes | ||
| CVT learning | Yes | ||
| Steering angle repair | Yes | ||
| ECU Clone | Yes | ||
| Switch activation | Yes | ||
| Hardware | Test Frequency/ Remote Tester |
Yes | |
| Induction coil | Yes | ||
| F001 host | Yes | ||
| C001 circuit board | Yes | ||
| C002 circuit board | Yes | ||
| W001 data cable | Yes | ||
| W002 data cable | Yes | ||
| W003 data cable | Yes | ||
| Toyota smart key emulators | Yes | ||
| Alfa Romeo | Yes | ||
| Ferrari | Yes | Yes |
Fast way to program Ford keys without read & write flash
Optimized TOURNEO COURIER_BLADE_2013-_TYPE 1_Add key Software V34.12
Optimized Ford_Blade_Kuga_Key Programming Software V34.12
Optimized Fusion_USA_Blade_2013-2019 Software V34.12
Optimized Figo_India_Blade_2015-2019 Software V34.12
Optimized Ford_Proximity_Mondeo_Type 2_Key Programming software V34.12
Increased Ford Blade_Territory_Remote Programming V34.12
Improved FORD_ECOSPORT_AUSTRALIA_BLADE_2018-2019_TYPE1 V34.18
Improved FORD_ECOSPORT_AUSTRALIA_PROXIMITY_2018-2019_TYPE1 V34.18
Improved FORD_ECOSPORT_EUROPE_BLADE_2018.5-_TYPE1 V34.18
Improved FORD_ECOSPORT_EUROPE_PROXIMITY_2018.5-_TYPE1 V34.18
Improved FORD_ECOSPORT_INDIA_BLADE_2018.5-_TYPE1 V34.18
Improved FORD_ECOSPOR_INDIA_PROXIMITY_2018.5-_TYPE1 V34.18
Improved FORD_ECOSPORT_S.AMERICA_BLADE_2020_TYPE1 V34.18
Improved FORD_ECOSPORT_USA_BLADE_2018.5-_TYPE1 V34.18
Improved FORD_ECOSPORT_USA_PROXIMITY_2019-2020_TYPE1 V34.18
Improved FORD_ECOSPORT_USA_PROXIMITY_2018-2019_TYPE1 V34.18
Improved FORD_ESCAPE_USA_BLADE_2019-2020_TYPE1 V34.18
Improved FORD_ESCAPE_USA_PROXIMITY_2019-2020_TYPE1 V34.18
Improved FORD_ESCORT_BLADE_2018_TYPE1 V34.18
Improved FORD_ESCORT_PROXIMITY_2018_TYPE1 V34.18
Improved FORD_FIESTA_EUROPE_PROXIMITY_2018-_TYPE1 V34.18
Improved FORD_FIESTA_USA_PROXIMITY_2018-_TYPE1 V34.18
Improved FORD_FIGO_AFRICA_BLADE_2018-_TYPE1 V34.18
Improved FORD_FOCUS_ASIA_BLADE_2018-_TYPE1 V34.18
Improved FORD_FOCUS_ASIA_PROXIMITY_2018-_TYPE1 V34.18
Improved FORD_FOCUS_AUSTRALIA_BLADE_2018-_TYPE1 V34.18
Improved FORD_FOCUS_AUSTRALIA_PROXIMITY_2018-_TYPE1 V34.18
Improved FORD_FOCUS_EUROPE_BLADE_2018-_TYPE1 V34.18
Improved FORD_FOCUS_EUROPE_PROXIMITY_2018-_TYPE1 V34.18
Improved FORD_FOCUS_USA_BLADE_2018-_TYPE1 V34.18
Improved FORD_FOCUS_USA_PROXIMITY_2019-_TYPE1 V34.18
Improved FORD_FUSION_BRAZIL_BLADE_2018-_TYPE1 V34.18
Improved FORD_FUSION_BRAZIL_PROXIMITY_2018-_TYPE1 V34.18
Improved FORD_KA_BRAZIL_BLADE_2018-_TYPE1 V34.18
Improved FORD_KA_BRAZIL_PROXIMITY_2018-_TYPE1 V34.18
Improved FORD_KA_EUROPE_BLADE_2018-_TYPE1 V34.18
Improved FORD_KA_EUROPE_PROXIMITY_2018-_TYPE1 V34.18
Improved FORD_KA_USA_BLADE_2018-_TYPE1 V34.18
Improved FORD_KA_USA_PROXIMITY_2018-_TYPE1 V34.18
Improved FORD_TOURNEO CONNECT_PROXIMITY_2018-2019_TYPE1 V34.18
Improved FORD_TRANSIT EUROPE_BLADE_2018-_TYPE1 V34.18
Improved FORD_TRANSIT CONNECT_EUROPE_PROXIMITY_2018-2019_TYPE1 V34.18
Improved FORD_TRANSIT CONNECT_USA_BLADE_2018-2019_TYPE1 V34.18
Improved FORD_TRANSIT CONNECT_USA_PROXIMITY_2018-2019_TYPE1 V34.18
Optimized Ford_Blade_Transit_2020 Software V34.18
Optimized Ford_Mustang_USA_Blade_2005-2009 Key Programming Software V34.18
Optimized Ford_Kuga_Europe_Proximity_2007-2012 All Key Lost Software V34.18
Optimized French/Vietnamese Language Version V34.18
Change “Type 1” into “Method 1” V34.19
BYD
Optimized software of BYD G5 Key Programming V30.45
Updated French language and Vietnamese V30.45
CHERY
Increased Chery EQ1 Proximity Function V30.59
Increased Karry K50(EV), K50(Q26EV) and K60(EV) Remote Function V30.59
Optimized Chery Rely ECU Programming Software V30.60
Optimized Chery Rely ECU Replacing Software V30.60
CHRYSLER/DODGE/JEEP
Optimized JEEP_EUROPE_CHEROKEE_FOBIK_2014-2018 Key Programming Software V33.10
Optimized JEEP_USA-CANADA_COMPASS_BLADE_2007-2017 Pincode reading Procedure V33.10
Optimized DODGE_USA-CANADA_DURANGO_PROXIMITY_2018-2019 V33.11
Updated French language and Vietnamese V33.11
CITROEN/PEUGEOT/DS
Optimized the Menu( Added Manual Select ) V32.35
Optimized Software of Type 2 and Type 3 V32.35
Optimized BSI-S0X Pincode reading when all keys lost V32.35
Increased Peugeot 4008 Type 3 V32.35
DAF
Optimized CF_2006-_BLADE Software V30.01
DAEWOO
Increased Multi-Language V30.17
DFFG
Optimized 2017 DFFG 560 Blade Key Programming Software V30.27
Optimized 2019 DFFG 560, Chip 47 Software V30.27
Optimized the Menu V30.27
Optimized DFFG_580_IMMO System_Remote Software V30.29
Optimized DFFG_580_Smart Key System_Key Programming Software V30.29
DFFENGSHEN
Optimized 2015 DFFS AX3 Remote Software V30.44
DFLIUZHOU
Increased T5 Pincode Reading, Remote, Blade and Proximity Function V30.36
Optimized DFLIUZHOU Joyear X5 All Key Lost Software V30.37
Updated French language and Vietnamese V32.37
FIAT
Optimized software of making dealer key V32.47
Optimized GIULIA 2015-2018 software V32.47
Optimized Iveco Daily Immo system V32.47
Increase Indian Fiat Aventura 95160 48 V32.49
Updated French language and Vietnamese V32.50
GM
Optimized Shanghai Pan-Asian Pincode reading software V32.20
Optimized Buick Excelle Message after Turning on the ignition V32.20
Optimized GL8 2.0T Message after Turning on the ignition V32.20
Optimized the Menu V32.21
Optimized Chevrolet Malibu -2016 Proximity Software V32.21
Optimized Cadillac XTS Proximity Software V32.21
Optimized BCM Pincode Reading 3469+24C16 V32.21
Optimized 2011-2017 GL8 Software V32.21
GREATWALL
Optimized 2019 Greatwall F7 Smart Card All keys Lost V31.79
Optimized 2015 Greatwall H6 Smart Card Programming V31.79
Optimized 2017 Haval H6 Smart Card Programming V31.79
Optimized 2017 Greatwall VV5 Smart Card Programming V31.79
Optimized 2013 Haval H6 Knob Key Programming software V31.79
Optimized 2019 Greatwall Ora R1 Key Programming Software V31.79
Optimized 2010 Greatwall C30 Software V31.79
Optimized 2013 Greatwall C50 Software V31.79
Optimized 2012 Greatwall C30 STEC_Select by Model_Pincode reading Software V31.80
Optimized 2012 Greatwall C30 All Keys Lost_Pincode reading Software V31.80
Optimized 2017 Greatwall H7 Proximity_Key programming Software V31.80
Optimized 2017 Haval H2_Change Smart Box and Electronic Steering Lock V31.80
HONDA
Optimized Honda Auto Detect_16PIN_Change ECM/PCM Function V31.33
Updated French/Vietnamese Language V31.33
ISUZU
Increased Manual Select Model AXIOM Blade V30.27
Increased Manual Select Model I-280(USA) Remote V30.27
Increased Manual Select Model I-290(USA) Remote V30.27
Increased Manual Select Model I-350(USA) Remote V30.27
Increased Manual Select Model I-370(USA) Remote V30.27
Increased Manual Select Model I-SERIES Blade/Remote V30.27
Increased Manual Select Model KB240 Blade V30.27
Increased Manual Select Model KB250 Blade V30.27
Increased Manual Select Model KB300 Blade V30.27
Increased Manual Select Model TF Blade V30.27
Increased Manual Select Model TROOPER Blade V30.27
Optimized Manual Select Model Blade Type 1/2 V30.27
Updated French/Vietnamese Language Version V30.28
JAGUAR
Optimized the P001 Connection Problem Software of Jaguar V30.33
Increased Tips of XF 2013- Software V30.33
JAC
Optimized the Menu V30.65
Optimized the Delphi Immo Software of last version V30.65
Optimized Refine S5 Proximity Software V30.65
Increased Delphi Pincode Reading function V30.65
Increased Refine S2 PIN Code Reading Function V30.65
Increased German Language V30.65
KIA
Optimized Software of Reading Pincode_Proximity_8A Smart Key V31.07
Optimized French/Vietnamese Language Version V31.07
LBGN
Updated French/Vietnamese Language V31.07
LUFENG
Optimized Software of X5 Replace ECU V31.35
Updated French/Vietnamese Language V31.35
MITSUBISHI
Increased LANCER-EX 2008 Blade V30.68
Increased L200 2015- Proximity V30.68
Increased XPANDER 2018- Proximity V30.68
Increased ATTRAGE 2015- Proximity V30.68
Increased ECLIPSE CROSS 2018- Proximity V30.68
Increased MONTERO 2016- Proximity V30.68
Increased PAJERO 2016- Proximity V30.68
All Key Lost by OBD(P001 Adapter is Essential to Make Dealer Key)
Increased ATTRAGE 2014- Proximity All Key Lost V30.68
Increased ASX 2014- Proximity All Key Lost V30.68
Increased DELICA Proximity All Key Lost V30.68
Increased LANCER/LANCER EX 2008- Proximity All Key Lost V30.68
Increased LANCER EVOLUTION 2008- Proximity All Key Lost V30.68
Increased LANCER SPORTBACK 2009- Proximity All Key Lost V30.68
Increased MIRAGE 2013-2014 Proximity All Key Lost V30.68
Increased OUTLANDER SPORT 2014- Proximity All Key Lost V30.68
Increased OUTLANDER 4WD 2014- Proximity All Key Lost V30.68
Increased RVR Proximity All Key Lost V30.68
Increased SPACE STAR 2013-2014 Proximity All Key Lost V30.68
Optimized L200 TRITON 2011- Type 1 Key Programming Software V30.68
NISSAN
Increased Model_INFINITI_Q60_2020-_PROXIMITY V32.05
Optimized 20 Digit Pin_Proximity_Manual Select System_Type1(CAN) V32.05
Manuel Select System_Proximity_Type 4(CAN) V32.05
Optimized French/Vietnamese Language V32.05
HYUNDAI/KIA
Optimized Manual Select_Blade_Type 1(CAN) Software V31.06
Optimized Reading Pincode_Proximity_47 Smart Card Software V31.06
Optimized Software of Reading Pincode_Proximity_8A Smart Key V31.07
Optimized French/Vietnamese Language Version V31.07
OPEL
Optimized Read PinCode_Z16XE_ECM Pincode Reading V30.49
Optimized Read PinCode_ECM_Manual Select_Astra H_Z17DTH/Z17DTL V30.49
Optimized Read PinCode_ECM_Manual Select_ASTRA G_Z14XE V30.49
Optimized Read PinCode_ECM_Auto Select_Z16XEP V30.49
Optimized Read PinCode_ECM_Manual Select_CORSA D_Z12XEP V30.49
Optimized Read PinCode_BCM_Manual_DELPHI 70F3633 V30.49
Optimized ZAFIRA-B_Blade/Remote V30.49
Increased Read Pincode_Astra G_ECM: Y20DTH / Y22DTR / Z16XEP V30.49
Increased Read Pincode_Astra H_ECM: Z13DTH / Z16XER / Z18XE / Z18XER / Z22YH V30.49
Increased Read Pincode_Corsa C_ECM: C14NE V30.49
Increased Read Pincode_Insignia_ECM: A20DT(C/H/J/L/R) V30.49
Increased Read Pincode_Meriva_ECM: Z16XEP V30.49
Increased Read Pincode_Meriva B_ECM: A17DTR / A17DTL / A17DTJ V30.49
Increased Read Pincode_Vectra C/Signum_ECM: Y20DTH / Y22DTR / Z18XE / Z18XER / Z22YH V30.49
Increased Read Pincode_Zafira_ECM: Y20DTH / Y22DTR V30.49
Increased Read Pincode_Zafira C_ECM: A20DT(H/L/R) / Y20DTJ / Z20DTJ V30.49
Increased GT 2007-2009 Blade V30.49
Increased Berlina 2009- Blade V30.49
Optimized Opel Astra H Z17DTH ECM Pincode Reading V30.50
Optimized Reading Pincode_ECM_Auto Software V30.50
Optimized Thai/French/Vietnamese Language Version V30.51
PORSCHE
Updated French/Vietnamese Language V30.24
ROEWE
Optimized Roewe 750 All Key Lost Software V31.73
Optimized MG 3 Remote Programming Software V31.73
Updated French language and Thai Language V31.73
TRAUM
Optimized SEEK 5 47 Flip Key Software V30.12
Updated French language and Vietnamese V30.12
SUZUKI
Optimized China Alivio Key Programming Software V30.69
TOYOTA
Increased TOYOTA_AFRICA_FORTUNER_PROXIMITY_2016- V32.26
Increased TOYOTA_ASIA_HARRIER_PROXIMITY_2014-2017 V32.26
Increased TOYOTA_ASIA_LAND CRUISER_BLADE_2014-2015 V32.26
Increased TOYOTA_ASIA_NOAH_BLADE_2017- V32.26
Increased TOYOTA_ASIA_SPADE_PROXIMITY_2014-2020 V32.26
Increased TOYOTA_ASIA_TUNDRA_BLADE_2010-2017 V32.26
Increased TOYOTA_ASIA_VIGO_BLADE_2010-2015 V32.26
Increased LEXUS_ASIA_IS250_PROXIMITY_2013-2015 V32.26
Increased LEXUS_ASIA_NX200T_PROXIMITY_2014-2017 V32.26
Increased LEXUS_ASIA_NX300_PROXIMITY_2014-2017 V32.26
Increased LEXUS_USA-CANADA_RX450H_PROXIMITY_2017-2020 V32.26
Optimized software of Proximity Type 7(2020) V32.26
Optimized Toyota Remote Type 1 software V32.26
Updated French language and Vietnamese V32.26
VW/AUDI/SKODA/SEAT
Updated French language and Vietnamese V34.50
Optimized software of MQB learning keys V34.50
ZOTYE
Optimized 2018 T300 Smart Card Software V30.64
Updated French language V30.64
Increased Eclipse Cross 2019- Blade
Apply to Key Master DP PLUS & Key Master 5
(Bypass Pincode)
1.Increased PATS1/2/3/4/5/6 BLADE
2.Increased ECOSPORT USA 2018-2019 BLADE
3.Increased FIGO AFRICA 2018- BLADE
4.Increased KA AFRICA 2002-2008 BLADE
5.Increased RANGER AFRICA 2016-2019 BLADE
6.Increased RANGER AFRICA 2018-2019 PROXIMITY
7.Increased ECOSPORT AUSTRALIA 2012-2017 BLADE
8.Increased ECOSPORT AUSTRALIA 2017-2019 PROXIMITY
9.Increased ECOSPORT AUSTRALIA 2018-2019 BLADE
10.Increased ENDURA 2018- PROXIMITY
11.Increased ESCAPE AUSTRALIA 2018-2019 PROXIMITY
12.Increased RANGER AUSTRALIA 2018-2019 BLADE
13.Increased RANGER AUSTRALIA 2018-2019 PROXIMITY
14.Increased TRANSIT AUSTRALIA 2017-2019 BLADE
15.Increased TOURNEO CONNECT 2018-2019 PROXIMITY
16.Increased TOURNEO CUSTOM EUROPE 2016- BLADE
17.Increased TRANSIT CONNECT EUROPE 2018-2019 PROXIMITY
18.Increased RANGER S.AMERICA 2019 BLADE
19.Increased TRANSIT CONNECT USA-CANADA 2018-2019 BLADE
20.Increased TRANSIT CONNECT USA-CANADA 2018-2019 PROXIMITY
Apply to Key Master DP PLUS & Key Master 5
1. AFRICA: GRAND VOYAGER 2009-2014 FOBIK, REMOTE
2. AUSTRALIA: 300/300C 2019- PROXIMITY
3. MIDDLE EAST: PACIFICA 2018 PROXIMITY
4. USA-CANADA: VOYAGER 2020 PROXIMITY
1. ASIA: CHARGER 2019- PROXIMITY; DURANGO 2003-2006 BLADE; DURANGO 2015 PROXIMITY; RAM 2002-2005 BLADE/REMOTE
2. AUSTRALIA: RAM 2009-2012 FOBIK
3. SOUTH AMERICA: NEON 2016-2018 BLADE
1. AFRICA: CHEROKEE 2008-2012 FOBIK ; COMPASS 2007-2014 BLADE; LAREDO 2008-2010 FOBIK; RUBICON 2007-2009 BLADE
2. ASIA: COMPASS 2007-2016 BLADE; PATRIOT 2007-2016 BLADE; WRANGLER 2007-2018 BLADE; WRANGLER 2018-2019 PROXIMITY; WRANGLER 2020 PROXIMITY
3. AUSTRALIA: CHEROKEE 2014-2018 FOBIK
4. SOUTH AMERICA: COMPASS 2019-2020 PROXIMITY
5. USA-CANADA: CHEROKEE 2008-2012 FOBIK
1.Increased ECOSPORT SOUTH AMERICA BLADE 2020
2.Increased ECOSPORT USA PROXIMITY 2019-2020
3.Increased ESCAPE USA BLADE 2019-2020
4.Increased ESCAPE USA PROXIMITY 2020
5.Increased EXPEDITION 2020 Smart Key
6.Increased EXPLORER USA 2020 BLADE
7.Increased EXPLORER 2020 Smart Key
8.Increased F150 2019-2020 Smart Key
9.Increased F250-750 SUPER DUTY BLADE 2020
10.Increased F250-750 SUPER DUTY PROXIMITY 2020
11.Increased FUSION USA PROXIMITY 2019-2020
12.Increased KUGA EUROPE 2019-2020 Smart Key
13.Increased MUSTANG 2020 BLADE
14.Increased RANGER EUROPE BLADE 2019-2020
15.Increased TRANSIT 2020 BLADE
16.Increased TRANSIT CUSTOM EUROPE BLADE 2020
| CardiagTool.co.uk After-Sale Warranty Policy | ||||
| Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
| Quality Problem | within 7 days after receiving the package | Buyer: Submit a message (Mail to sales@cardiagtool.co.uk ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation lead to return will be responsible by the buyers. |
| Resend ship cost: Seller | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 8-14 days after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Seller | ||
| Resend ship cost: Buyer | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 15 days to 1 year after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
| Resend ship cost: Buyer | ||||
| Seller: Repair it. | Repair Charge: Seller | |||
| Replace Parts Charge: Buyer | ||||
| Lost in the delivery | 30 days after shipping | Buyer: Submit proof to the seller | New Product Cost: Seller | |
| Seller: Contact carrier to ask for Claimant and arrange another shipment to the buyer | Resend Ship Cost: Seller | |||
| Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
| Seller: Try to help buyer to finish customs clearance but not responsible for this. | ||||
| Delivery Problems: broken, incomplete, wrong address | within 7 days after receiving the package | Buyer: Report to Seller, and submit Complaint to Carrier (DHL, TNT, UPS, EMS, etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's permit, return the full package in good condition to the assigned address by EMS or Post. Caution: The Carrier will not accept Complaints after 7 days. | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Seller: ask for compensation as per the Complaint number from Carrier, not responsible for any losses after 7 days. | Repair Charge: Seller | |||
| Replacement Charge: Buyer | ||||
| Received wrong Items | within 3 days after receiving the package | Buyer: Report to Seller, and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
| Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
| Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller, and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Repair Charge: Buyer | ||||
| Replacement Charge: Buyer | ||||
| Note: | 1. Warranty Policy only protects Main parts. Other parts are out of our warranty policy. | |||
| 2. Before return, please confirm with us. we will give you a shipping address once confirming the problem. The buyer will be responsible for any risks or costs without our permission. | ||||
| 3. Buyer needs to return the items by cheaper EMS or Post, or we can't get them because of restricting Customs Policy. | ||||
| 4. The Warranty Policy fits for all products except for some products which state the warranty specially in a description. | ||||
