| Product Name | Picture | Usage Scenario | Function |
| LS4-NISN-01 |  |
LS intelligent key is only compatible with vehicle models equipped with the Kessy system, its functions include keyless starting and door edge sensing. | 1. Wireless programming 2. Equipped with anti-theft chip 3. Uses the button cell 2032 4. Circuit board with a 2-year warranty 5. Repeatable writing 6. Batteries need to be installed while generating 7. Supports vehicles with 46, 47, MQB48, MQB49, 4A chips |
| LN3-PUGOT-01 |  |
Certain chips in LN remote can't generate all vehicle models, it's needed to check whether the type of chip can support the vehicle model, the chip is integrated into the remote. |
1. Wireless programming 2. Equipped with anti-theft chip 3. Uses the button cell 2032 4. Circuit board with a 2-year warranty 5. Repeatable writing 6. Batteries need to be installed while generating 7. Supports vehicles with 11, 12, 13, 7936, 7937, 7947, 7946 chips |
| LK3-VOLWG-01 |  |
LK remote is applied in the situations where the remote needs to be matched but the chip is not needed, or it can also be used with super chip. |
1. Wiring programming
2. Not equipped with an anti-theft chip, needs to be used with an anti-theft chip
3. Uses a button cell 2032
4. Circuit board with a 2-year warranty
5. Repeatable writing
6. Batteries cannot be installed while generating
|
| LE4-FRD-01 |  |
LE remote contains chip and remote, the multimode chip can generate most of the vehicle models and cover the majority of them. |
1. Wireless programming
2. Equipped with a multimode chip
3. Uses a button cell 2032
4. Circuit board with a 2-year warranty
5. Repeatable writing
6. Batteries need to be installed while generating
|
| CardiagTool.co.uk After-Sale Warranty Policy | ||||
| Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
| Quality Problem | within 7 days after receiving the package | Buyer: Submit a message (Mail to sales@cardiagtool.co.uk ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation lead to return will be responsible by the buyers. |
| Resend ship cost: Seller | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 8-14 days after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Seller | ||
| Resend ship cost: Buyer | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 15 days to 1 year after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
| Resend ship cost: Buyer | ||||
| Seller: Repair it. | Repair Charge: Seller | |||
| Replace Parts Charge: Buyer | ||||
| Lost in the delivery | 30 days after shipping | Buyer: Submit proof to the seller | New Product Cost: Seller | |
| Seller: Contact carrier to ask for Claimant and arrange another shipment to the buyer | Resend Ship Cost: Seller | |||
| Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
| Seller: Try to help buyer to finish customs clearance but not responsible for this. | ||||
| Delivery Problems: broken, incomplete, wrong address | within 7 days after receiving the package | Buyer: Report to Seller, and submit Complaint to Carrier (DHL, TNT, UPS, EMS, etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's permit, return the full package in good condition to the assigned address by EMS or Post. Caution: The Carrier will not accept Complaints after 7 days. | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Seller: ask for compensation as per the Complaint number from Carrier, not responsible for any losses after 7 days. | Repair Charge: Seller | |||
| Replacement Charge: Buyer | ||||
| Received wrong Items | within 3 days after receiving the package | Buyer: Report to Seller, and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
| Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
| Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller, and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Repair Charge: Buyer | ||||
| Replacement Charge: Buyer | ||||
| Note: | 1. Warranty Policy only protects Main parts. Other parts are out of our warranty policy. | |||
| 2. Before return, please confirm with us. we will give you a shipping address once confirming the problem. The buyer will be responsible for any risks or costs without our permission. | ||||
| 3. Buyer needs to return the items by cheaper EMS or Post, or we can't get them because of restricting Customs Policy. | ||||
| 4. The Warranty Policy fits for all products except for some products which state the warranty specially in a description. | ||||
