Items | Description | |
Network processor | 32bit 560MHz MIPS 32MB FLASH 128MB DDR |
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Protocol processor | 32bit 550MHz ARM 1MB FLASH |
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Diagnostic interface (vehicle) |
SAE-J1962 Standard OBD-II diagnostic interface | |
DoIP interface (vehicle) |
ISO-13400-4 Option1/2 Ethernet | |
Wired interface (PC) | USB TYPE-C | |
Network interface (PC) | USB Type-C to RJ-45 Ethernet | |
Wireless interface (PC) | Wlan 802.11 B/G/N wireless network | |
Button | Fn Reset | |
Indicator light | 5 LEDs: power, wireless, communication, vehicles and remote | |
Powered by | Vehicle power supply: DC 9V-36V (compatible 12V and 24V) | |
Power consumption | 2W | |
Dimension | L x W x H = 140 x 50 x 25 (mm) | |
Weight | Equipment weight: 0.3kg Product +toolbox +packaging weight: 0.8kg |
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Shell | Reinforced plastic shell | |
Operating temperature | -20~+70 °C | |
Storage temperature | -40~+85 °C | |
Standard certification | EU CE and the US FCC |
ISO-15765 CAN / CANFD | VAG TP16 CAN |
ISO-13400 DoIP Option1/2 | VAG KW81 (SAE J2818) |
ISO-9141 K-Line | SAE-J2610 SCI (Chrysler) |
ISO-14230 K-Line | SAE-J1567 CCD BUS (Chrysler) |
ISO-17987 LIN BUS | SAE-J2740 GM ALDL |
SAE-J1850-VPW (GM Class2) | SAE-J2809 HONDA DIAG-H |
SAE-J1850-PWM (FORD SCP) | NISSAN DDL UART with CLOCK |
ISO-11898-2 DWCAN | BMW DS2 |
ISO-11898-3 DWFTCAN | FORD UBP |
SAE-J2411 SWCAN (GMLAN) | BENZ KWFB |
VAG TP20 CAN (SAE-J2819) | BENZ MB-ISO |
CardiagTool.co.uk After-Sale Warranty Policy | ||||
Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
Quality Problem | within 7 days after receiving the package | Buyer: Submit a message (Mail to sales@cardiagtool.co.uk ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation lead to return will be responsible by the buyers. |
Resend ship cost: Seller | ||||
Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 8-14 days after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Seller | ||
Resend ship cost: Buyer | ||||
Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
Replace Parts Charge: Seller | ||||
within 15 days to 1 year after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
Resend ship cost: Buyer | ||||
Seller: Repair it. | Repair Charge: Seller | |||
Replace Parts Charge: Buyer | ||||
Lost in the delivery | 30 days after shipping | Buyer: Submit proof to the seller | New Product Cost: Seller | |
Seller: Contact carrier to ask for Claimant and arrange another shipment to the buyer | Resend Ship Cost: Seller | |||
Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
Seller: Try to help buyer to finish customs clearance but not responsible for this. | ||||
Delivery Problems: broken, incomplete, wrong address | within 7 days after receiving the package | Buyer: Report to Seller, and submit Complaint to Carrier (DHL, TNT, UPS, EMS, etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's permit, return the full package in good condition to the assigned address by EMS or Post. Caution: The Carrier will not accept Complaints after 7 days. | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Seller: ask for compensation as per the Complaint number from Carrier, not responsible for any losses after 7 days. | Repair Charge: Seller | |||
Replacement Charge: Buyer | ||||
Received wrong Items | within 3 days after receiving the package | Buyer: Report to Seller, and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller, and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
Resend ship cost: Buyer | ||||
Repair Charge: Buyer | ||||
Replacement Charge: Buyer | ||||
Note: | 1. Warranty Policy only protects Main parts. Other parts are out of our warranty policy. | |||
2. Before return, please confirm with us. we will give you a shipping address once confirming the problem. The buyer will be responsible for any risks or costs without our permission. | ||||
3. Buyer needs to return the items by cheaper EMS or Post, or we can't get them because of restricting Customs Policy. | ||||
4. The Warranty Policy fits for all products except for some products which state the warranty specially in a description. |