Question:
OBDSTAR X300 DP Plus failed to reset airbag for Nissan X-trail 2017. The prompt is "Execute Failed" (7E - During activation does not support sub function)
Here is How We Fix:
Troubleshooting requires customers to connect OBDSTAR Device to network and exit vehicle menu.
Step 1.
Update V30.18 and try again
Feedback: still can't erase airbag crash record
Step 2.
New data with crash data erased is not written to ECU.
Feedback: don't work, also tried this 003 data
Step 3.
Operation is incorrect, 2 ways to reset airbag: 1)Write EEPROM: select new file "98820-4CG0A_XC2xxxX_06.22.01.43_xtrail_cleared.BIN"
2)Erase Crash: select original file "98820-4CG0A_XC2xxxX_06.22.01.43_xtrail.BIN"
Feedback: B1421 error code is erased, and airbag reset is complete
Good to know:
Only B1421 error code will be erased after such airbag reset procedures
For other DTCs, need to install airbag module back to vehicle and execute Clear DTC function