1.What delivery option is available for me?
2.How Fast Can I Get My Products?
3.Do you send out product to our country?
4.Could I combine shipping?
5.How much is my shipping costs?
6.want to change my shipping method, how?
7.How do I change my shipping address?
8.Why my tracking No. is invalid?
9.How to track my items?
10.What notice should I know when receiving my items?
1. What delivery option is available for me?
Our shipment options are DHL, UPS, Fedex, TNT, EMS as well as ordinary airmail- Singapore Post. See the following in details.
|Delivery Options||Delivery Time||Tracking Link|
|3-5 working days||www.dhl.com|
|3-5 working days||www.ups.com|
|7-10 working days||www.ems.com.cn|
|3-5 working days||www.fedex.com|
|3-5 working days||www.tnt.com|
|7-18 working days||
3. Do you send out product to our country?
Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. We suggest you to contact us and make sure whether items can be shipped to your country using a specific shipping method.
4. Could I combine shipping?
For example, two days ago, you bought one item from us, but today we haven’t send it out, and today you go on ordering another one from us. In this situation, you want us to combine the two items into one package. If it is possible we will arrange to ship you in one package.
6. I want to change my shipping method, how?
If you want to change your shipping method, you have to contact our customer service, you do this before your package is shipped out from us, and as usual your package is shipped out in two days after your payment.
7. How do I change my shipping address?
It is possible for you to change your shipping method, but you have to take note in the PayPal Message when you pay by PayPal before we ship the item out.
8. Why my tracking No. is invalid?
Sometimes the tracking No. given you is invalid, and you think we cheat you, dont be worried. Please read the following three possibilities:
9. How to track my items?
After sending out your package, Cardiag.co.uk will mail you the package tracking No. and a related link for tracking your package anytime and anywhere, until the package successfully reach your door.
10. What notice should I know when receiving my items?
Cardiag.co.uk guarantees your order will be delivered successfully. After the package reaches your door, the shipping companies require a signature from the recipient for delivery and this is a fast and secure way to have your products delivered.