I just purchased a "Ford KM Tool 1.1" and gives me dongle failure.
Connect the device, connect the dongle, and run the program. All good, until you click READ KM, and I get the following error:
"security access failed! Please check dongle connection!"
What could be happening?!
Replied by Marshall on Nov 27, 2011
can you tell me what car and year do you test it?
because no customer say this problem,you can contact us at firstname.lastname@example.org
do your car is on software car list ?it has year limited on the car list.pls check if you do the car,the software can not do