| Functions Comparison | |
| LAUNCH X431 HDIII Heavy-duty Truck Diagnostic Module | X-431 HD III is a heavy-duty vehicle diagnostic module based on Android system developed by Launch Company. It supports Bluetooth, Wi-Fi, USB and other communication methods. It can be used with X-431 PRO 3S or X-431 PAD III, and is suitable for 12V and 24V models. Covers engine software for Cummins, Bosch, Weichai, Yuchai, Xichai, Chaochai, etc., as well as software for more than 100 global vehicle models such as Dongfeng Commercial, Foton Commercial, FAW Jiefang, Jiangling, Mercedes-Benz Heavy . Supports functions such as reading version information, reading fault codes, reading data streams, clearing fault codes, and action testing. |
| Launch X-431 SmartLink C 2.0 Heavy-duty Truck Diagnostic Module | X-431 SmartLink C 2.0 is a new generation heavy vehicle diagnostic module based on Linux system developed by Launch Company. It has dual processors Cortex-A7+Cortex-M7, 8G running memory, 256M storage, and 320*480 resolution. It supports Bluetooth, Wi-Fi, USB and other communication methods, and can be used with X-431 PRO3S, PRO5, and PADV series, and is suitable for 12V and 24V models. Covers engine diagnostic software for Cummins, Bosch, Weichai, Shangchai, Yuchai, Xichai, Chaochai, Yangchai, Quanchai and other engines. Supports software for more than 300 vehicle models around the world, including Dongfeng Commercial, Foton Commercial, FAW Jiefang, Jiangling, Mercedes-Benz Heavy Truck, Volvo Heavy Truck, Yutong Bus, King Long Bus, etc. Supports functions such as reading version information, reading fault codes, reading data streams, clearing fault codes, and action testing. Supports super remote diagnosis. |
| CardiagTool.co.uk After-Sale Warranty Policy | ||||
| Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
| Quality Problem | within 7 days after receiving the package | Buyer: Submit a message (Mail to sales@cardiagtool.co.uk ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation lead to return will be responsible by the buyers. |
| Resend ship cost: Seller | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 8-14 days after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Seller | ||
| Resend ship cost: Buyer | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 15 days to 1 year after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
| Resend ship cost: Buyer | ||||
| Seller: Repair it. | Repair Charge: Seller | |||
| Replace Parts Charge: Buyer | ||||
| Lost in the delivery | 30 days after shipping | Buyer: Submit proof to the seller | New Product Cost: Seller | |
| Seller: Contact carrier to ask for Claimant and arrange another shipment to the buyer | Resend Ship Cost: Seller | |||
| Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
| Seller: Try to help buyer to finish customs clearance but not responsible for this. | ||||
| Delivery Problems: broken, incomplete, wrong address | within 7 days after receiving the package | Buyer: Report to Seller, and submit Complaint to Carrier (DHL, TNT, UPS, EMS, etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's permit, return the full package in good condition to the assigned address by EMS or Post. Caution: The Carrier will not accept Complaints after 7 days. | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Seller: ask for compensation as per the Complaint number from Carrier, not responsible for any losses after 7 days. | Repair Charge: Seller | |||
| Replacement Charge: Buyer | ||||
| Received wrong Items | within 3 days after receiving the package | Buyer: Report to Seller, and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
| Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
| Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller, and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Repair Charge: Buyer | ||||
| Replacement Charge: Buyer | ||||
| Note: | 1. Warranty Policy only protects Main parts. Other parts are out of our warranty policy. | |||
| 2. Before return, please confirm with us. we will give you a shipping address once confirming the problem. The buyer will be responsible for any risks or costs without our permission. | ||||
| 3. Buyer needs to return the items by cheaper EMS or Post, or we can't get them because of restricting Customs Policy. | ||||
| 4. The Warranty Policy fits for all products except for some products which state the warranty specially in a description. | ||||
