| Brand | Model | Chassis | Year |
| Benz | A-Class | W169 | 2004-2012 |
| A-Class | W176 | 2012-2014 | |
| B-Class | W245 | 2005-2011 | |
| B-Class | W246 | 2011-2014 | |
| C-Class | W202 | 1997-2001 | |
| C-Class | W203 | 2000-2008 | |
| C-Class | W204 | 2007-2014 | |
| CL | W215 | 1999-2006 | |
| CL | C216 | 2006-2013 | |
| CLA | C117 | 2013-2014 | |
| CLC | CL203 | 2008-2011 | |
| CLK | W208 | 1997-2002 | |
| CLK | W209 | 2003-2010 | |
| CLS | C219 | 2004-2010 | |
| CLS | C218 | 2010-2014 | |
| E-Class | W210 | 1996-2002 | |
| E-Class | W211 | 2002-2009 | |
| E-Class | C207 | 2009-2013 | |
| E-Class | W212 | 2010-2014 | |
| G-Wagon | W463 | 2000-2007 | |
| GL | X164 | 2006-2013 | |
| GLA | X156 | 2013-2014 | |
| GLK | X204 | 2008-2014 | |
| M-Class | W164 | 2005-2011 | |
| M-Class | W166 | 2011-2014 | |
| R-Class | W251 | 2005-2013 | |
| S-Class | W220 | 1998-2005 | |
| S-Class | W221 | 2005-2013 | |
| SL | R230 | 2001-2005 | |
| SL | R230 | 2005-2011 | |
| SLK | R171 | 2004-2011 | |
| SLK | R172 | 2011-2014 | |
| SLS | R197 | 2010-2014 | |
| Sprinter | W906 | 2006-2018 | |
| Viano | W639 | 2003-2014 | |
| Vito | W639 | 2003-2014 |
| CardiagTool.co.uk After-Sale Warranty Policy | ||||
| Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
| Quality Problem | within 7 days after receiving the package | Buyer: Submit a message (Mail to sales@cardiagtool.co.uk ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation lead to return will be responsible by the buyers. |
| Resend ship cost: Seller | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 8-14 days after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Seller | ||
| Resend ship cost: Buyer | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 15 days to 1 year after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
| Resend ship cost: Buyer | ||||
| Seller: Repair it. | Repair Charge: Seller | |||
| Replace Parts Charge: Buyer | ||||
| Lost in the delivery | 30 days after shipping | Buyer: Submit proof to the seller | New Product Cost: Seller | |
| Seller: Contact carrier to ask for Claimant and arrange another shipment to the buyer | Resend Ship Cost: Seller | |||
| Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
| Seller: Try to help buyer to finish customs clearance but not responsible for this. | ||||
| Delivery Problems: broken, incomplete, wrong address | within 7 days after receiving the package | Buyer: Report to Seller, and submit Complaint to Carrier (DHL, TNT, UPS, EMS, etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's permit, return the full package in good condition to the assigned address by EMS or Post. Caution: The Carrier will not accept Complaints after 7 days. | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Seller: ask for compensation as per the Complaint number from Carrier, not responsible for any losses after 7 days. | Repair Charge: Seller | |||
| Replacement Charge: Buyer | ||||
| Received wrong Items | within 3 days after receiving the package | Buyer: Report to Seller, and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
| Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
| Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller, and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Repair Charge: Buyer | ||||
| Replacement Charge: Buyer | ||||
| Note: | 1. Warranty Policy only protects Main parts. Other parts are out of our warranty policy. | |||
| 2. Before return, please confirm with us. we will give you a shipping address once confirming the problem. The buyer will be responsible for any risks or costs without our permission. | ||||
| 3. Buyer needs to return the items by cheaper EMS or Post, or we can't get them because of restricting Customs Policy. | ||||
| 4. The Warranty Policy fits for all products except for some products which state the warranty specially in a description. | ||||
