Global Version Launch X431 PAD V (PAD 5) Universal Diagnostic System with Smart Box 3.0 Support Online Coding and Programming

Brand: Launch-X431 Item No. SP156-F In Stock. History 31 sold.

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Weight:
10.0KG
Package:
42.2cm*34.5cm*35.4cm     ( Inch: 16.61*13.58*13.94 )
Returns:
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Product Description

New Arrival X431 PAD V 10.1 inch Full System Diagnosis tool, Online programmer, Support DOIP / CANFD protocol and Security Gateway, 31+ Reset functions , remote diagnosis ,Bi-directional Control,12 in 1 data stream ,5 Years warranty ,Multi Languages Supported + Global Version(Can be used in worldwide)+32GB Storage(Can be extended to 128GB)
Launch X431 PAD V (PAD 5) with Smart Box 3.0



X-431 PAD V is Launch's latest top-end car comprehensive diagnostic scan tool based on the Android 7.1 system. It inherits Launch’s many advantages in car fault diagnostic technologies, including large car model coverage, powerful functions, a large number of special functions, and accurate test data. With it's new advanced Smrtbox 3.0, X-431 PAD V could diagnose the passenger and heavy duty vehicles (software and adaptors are optional) with one single dongle. And to make it better, it also haS the built-in J2534 adaptor to make the X-431 PAD V one of the most powerful scan tool in the market. X-431 PAD V also supports LAUNCH’s extension module applications for oscilloscopes, sensors, endoscopes, multimeters, and battery detection etc.

X-431 PAD V hardware configurations are supereminent among similar products: 8 core 2GHz CPU; 4G RAM, 64G memory; 10.1 inch full-fitting, sunlight readable screen (Gorilla Glass) and IP65 protection.

X431 PAD V Highlights:  

1. Global Version, No IP Limited
2. Multi-languages:
 English, Italian, German, French, Spanish, Portuguese, Polish, Dutch, Greek, Danish, Hungarian, Swedish, Finnish, Romanian, Czech, Russian, Japanese, Korean, Serbian, Persian, Turkish, Arabic, Chinese
3. One Year Free Update Online, after one year, the update fee is 399USD per year.
4. Android 7.1 customized system, Qualcomm 8-core processor, 10.1 inch capacitive touch screen, support QC3.0 fast charging.
5. 2.4GHz&5GHz Dual-Frequency Wi-Fi
, the transmission rate is faster than the previous generation.
6. Support commercial vehicle and passenger car diagnose, Support J2534, CAN FD, DoIP.
7. Wide mode coverage, powerful and a large number, of diagnostic functions, and accurate test data.
8. Brand new industrial design
, with soft rubber sheath on the four corners of the product, to effectively prevent collision; damping shaft, free adjustment of nearly 180 degrees; support three modes of hanging, support and normal.
9. Online Programming till Year 2020: BMW, Mercedes, VW, Audi, Seat, Skoda, Porsche, Nissan, Infiniti, Subaru

FreeDonwload SmartBox_3.0_Setup_1_0_0_14_EN

Launch X431 PAD V Features:  

1. Launch X431 PAD v is with Smartbox V3.0 diagnose connector , it supports All diagnostic protocols : J2534 protocol + D-PDU protocol + RP1210 protocol + CANFD+DOIP protocol

What is more , LAUNCH X431 PAD V is the only onesupport DOIP/CANFD protocolin the market until now , and it alsosupport Security Gateway.

DOIP/CANFD protocol is the new protocol , some new cars is with them , like for LandRover , for GM , For Ford , it will be used to many other new cars .

Security Gateway is used for Chysler , for Nissan etc .



2. X431 PAD VSupport PEV ( pure electric vehicle ), other launch x431 device supports Hybrid cars , but do not support PEV .

3.Online programming (more safty during programming , even though you failed during programming , x431 pad v can allow you program again , will not break the ECU)


X431 PAD V supports programming and coding, which is to write the relevant control information of the software into the automotive computer's programmable EPROM or FLASH by making use of the electronic communication transmission technology.

X431 PAD V Support intelligent recognition of programming files, convenient and quick operation.Support for Mercedes-Benz, for Benz New Energy, for BMW, for BMW New Energy, for GM, General New Energy, for Ford,Ford New Energy, for Volkswagen, for Volkswagen New Energy, for Audi, for Audi New Energy, for Land Rover, for Nissan,Skoda, for Seat, for Mazda and other models Programming function.

4. Faster Speed , Best Hardware , supports works under the sun

X431 PAD V is with 5GHz Dual Frequency wifi, with 8-core Processor 2.0GHz CPU , so x431 pad v is more fast speed to operate ( update and programming ) . 4GB Memory with 64GB Storage (can up to 128GB)

5. X431 PAD V is with 10.1 inch IPD Touch Sceen ,it can work under the sun( you can se the screen clear under the sun ), launch x431 other products can not work under the sun .

6. X431 PAD V is with Type C connector.


7. ADAS Calibration Function +TPMS Diagnostic Function

Advanced Driver Assistance System (ADAS) is an electronic component in a vehicle, including various safety functions of the vehicle, such as automatic emergency braking (AEB), lane departure warning (LDW),lane keeping assist, blind spot elimination, night vision camera and Adaptive lighting.

The function on the equipment is disabled by default, and the user needs to activate the function with an activation card before using it. And this function needs to be matched with THINKCAR ADAS calibration tools. Mainly used to calibrate various camera and radar of driver assistance systems

8. With topological diagram Function

it can shows All car system in the Diagram , better to let you know the car clearly and simple!



9. Guided Functions for VW and for Audi Brands

X431 PAD V has guided functions among all online products of LAUNCH.

Guided Functions show all specific operating instructions step by step, and automatically run the instructions to do the resetting, matching, coding etc.

You just need to follow the instructions and click complete/continue to do it.

It is a good assistant helping you to find a way during the car repairing.

10. OBD2 Procotol 16pin connector pin detection Function (Only X431 PAD V has the function):

Analysis and description:Pin detection can be used to detect the voltage ofthe vehicle OBD-ll diagnostic socket pins and the supported protocol types tohelp technicians judge the 0BD-ll diagnostic interface. If the detection resultdoes not match the actual vehicle configuration, the corresponding pin maybe faulty.



11. Intelligent Diagnose

Automatically identify VIN upon connection to the vehicle for intelligent diagnosis , also supports Local Diagnostic , it supports VIN Scan , more intelligent , no need you write the VIN manually .

12. Remote Diagnosis: Device-To-Device & Device-To-PC).

This option aims to help repair shops or technicians launch instant messagingand remote diagnosis, making the repair job getting fixed faster.

13. Global version , No IP limited , 1 year free update

Launch x431 PAD V support one key update via wifi , Update the new version of the software online quickly, such as client, firmware, diagnostic software.

Note : after the license expires, you can still use the device without being locked

14. Diagnostic history and diagnostic feedback

Generally once a vehicle diagnosis is performed, the tool will record the every details of diagnostic process. The History function provides direct access to the previously tested vehicles and users can resume from the last operation, without the necessity of starting from scratch.

for any problem found during the diagnoss, submit the vehicle issue to us for analysis and troubleshooting.

15. Extended Modules (need buy them on mall )

Support expansion module: endoscope, X-PROG and Wi-Fi printer.

More features waiting for you to discover....

X431 PAD5 Functions Instruction:

Full Bi-Directional Control ( ACTVE TEST)

This diagnostic tool LAUNCH X431 PAD V supports active test (Bi-directional control) to request information or command a module to perform specific tests and functions. For instance, in the case of OBD II generic information Mode 1, you can initiate a request for information from the powertrain control module, and the PCM responds by sending the information back to the scan tool for display. This LAUNCH X431 PAD V also have the ability to actuate relays, injectors, coils, or perform system tests, etc.



ECU CODING Function

Because every automobile actuator has a record code in ECU, which is the basis for automobile computer to mobilize their work. LAUNCH X431 PAD V is equipped with advanced ECU coding function for addressing the following issues:

1. After you change the bad actuators or certain parts, you need to use this function to make a new code and recognize the new actuators.

2. By changing the code with the ECU coding, it’s easy to improve vehicle performance or stimulate high-end functions for the car.

3. ECU coding enables multiple car systems to recognize each other and then the actuators can start to work.



Online Programing(Does not work in USA market )

X431 PAD V supports programming and coding, which is to write the relevant control information of thesoftware into the automotive computer's programmable EPROM or FLASH by making use of the electronic communication transmission technology.

This function is required only if any of the following scenarios occur:

1)A new ECU is replaced;
2) The ECU doesn't work properly;
3) The EcU is required to update the software version;
4)After the vehicle completes routine self-diagnosis (read and clear DTCs, read data streams, andactuation tests), its malfunction still exists.

Accurate ADAS Calibration functions

Advanced Driver Assistance System (ADAS) is an electronic component in a vehicle, including various safety functions of the vehicle, such as automatic emergency braking (AEB), lane departure warning (LDW),lane keeping assist, blind spot elimination, night vision camera and Adaptive lighting. (NOTE: Need to be purchased separately)



Key Programming Function

>>>>Add, Delete & Reprogram Keys, >>>Rewrite smart keys, All smart keys lost, Replace smart key ECU, Replace KNOB IGNITION;>>>>Reset Key: Relearn a key.

(Note: this key programming function is NOT universally compatible .please check compatibility with us if necessary. X431 PAD V supports PINCode reading for most cars before 2008 ,for vehicles after 2008,you need to have PINCode to do key programming

More functions and vehicle coverage is developing and waiting you to discover ........



TPMS Diagnostic function

THINKTOOL Pros+/Pros can work with wireless tire pressure diagnostic tool (optional accessory) toachieve the features of TPMS activation, programming and learning.

a)Activation:to activate the sensor's IlD, wheel pressure, sensor frequency, tire temperature and battery status.
b)Programming:to program sensor data to a blank Thinkcar sensor, so as to replace a sensor that is in low battery and does not function properly. There are three sensor programming methods available:automatic, manual, and via activation replication.
c) Learning:to write the sensor ID into the vehicle ECU for sensor identification.



12-in-1 graphic data flow / print data / print diagnosis report / record historical data:

powerful data analysis function, not only engine system, but also ABS, SRS and gearbox. >>>Automatic generation of main system diagnosis report, for the car problem at a glance. >>>Replay the frozen frame and record the history of the car. >>>Print out the data you want

Support Extension Optional Modules ( need buy )

LAUNCH X431 PAD V supports Endoscope , Sensorbox , Multimeter , Battery Tester , Scopebox and Wifi Printer( the photo of them in the following picture is just sample , pls check the real picture in the Mall )



31+ Kinds of Special Reset Service Functions:

(NOTE:You can find 15 kinds of commonly used reset functions in the reset menu, and other special functions in the car brand diagnostic softwares menu)

Oil Lamp,Oil Reset Service
allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.

EPB,Electronic Parking Brake Reset
is important in the maintenance of electronic braking system's safety and efficiency.

BMS,BAT,Batery Maintenance,Battery Reqister
allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.

DPF,Diesel Particulate Filter egeneration
specially works for Diesel Particulate Filter system with DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.

SAS,Steering Angle Calibration
helps clear the fault steering angle sensor memories and plays an important role in the steering angle sensor calibration.

TMPS,Tire Pressure Monitor System Reset
makes sense in displaying sensor IDs from the vehicle's ECU, inputting TPMS sensor replacement IDs and testing sensors.

Anti-theft&IMMO
it is mainly used to disable the lost vehicle keys and program a new replacement key fob.

ABS Bleeding
ABS brake bleeding to get a firm brake pad after air exhaustion.

Throttle,Electronic Throttle Position reset/learn
The throttle body is a tube containing a pivoting flat valve (butterfly) that is used to control the amount ofair entering an engine. In an electronically fuel injected car, a throttle position sensor and air flow sensorcommunicate with the computer, which supplies the corresponding amount of fuel needed at the injectors. It must need re-learning throttle sensor position after clearing or repair

Gear Learning
Leaking injectors and some dead injectors can be missed even when an injector is disabled. Otherproblems with the ignition system and mechanical components also may not show an rpm loss when aninjector is turned off

AFS Reset (Adaptive Front lighting System)
It detects the light of the environment, then decides whether to automatically turn on the headlights or not. It can also adjust the headlights in time by monitoring the driving speed and body posture of the vehicle.

SUS Reset
When the body height sensor and control module in the air suspension system are replaced or the level of the car is wrong, this function needs to be performed to level the body height sensor.

EGR Adaption
Reduce nitrogen oxides (NOx) in the exhaust gas and improve fuel economy at partial load.

more functions waiting for you to discover...



Launch X431 PAD V 5 Vehicles Supported:

Passenger vehicles:

1. Australian:  AUST Holden, AUST Ford
2. Asian: Toyota/Lexus, Honda/Acura, Mazda, Subaru, Nissan/Infiniti, Mitsubishi, Hyundai, Isuzu, Daihatsu, KIA, Daewoo, Suzuki, Proton, Tata, Mahindra, Ssangyong, Perodua, Maruti
3. European: Audi, Mercedes/Maybach, BMW/MINI/Rolls Royce, VW/Bentley/Bugatti, Opel/Vauxhall, Peugeot, Citroen, Volvo, Sprinter, Renault/Dacia, Fiat/Romeo/Abarth/Lancia, Rover, Landrover, Saab, Seat, Skoda, Smart, Maserati, Ferrari, Arston Martin, Porsche, Jaguar
4. USA: USA Ford/Lincoln, GM/Buick/Cadillac/Chevrolet, Chrysler/Dodge/Jeep
5. Chinese: Changcheng(Great Wall), Geely, Qirui_TY(Cherry), Futian, Changan, Changhe, Haifei ….etc.
6. Special: Immobilizer/Key, Injector, Reset Brake Bleed, Reset TPMS, Electronic Throttle Relearn, Reset DPF, Reset SAS, Reset Oil, Reset Brake, Reset BMS
7. Others: EOBD, Demo



Heavy Duty Truck Vehicles (24V) (Need to Purchase Heavy Duty Software):

Software Coverage:

1.Nissan (Diesel)
2.Mitsubishi (Diesel)
3.USA Ford Diesel, Kenworth
4.Astra, Benz Heavy Duty,  Bosch Diesel, China Heavy Duty, Cummins Heavy Duty, DAF, Delphi Diesel
5.Denso Diesel, FAW Liberation, Foton Auman, FUSO, Hino, Hyundai Heavy Duty, Isuzu Heavy Duty
6.Iveco Heavy Duty, JAC Heavy Duty, Mack , MAN , OBD Heavy Duty, Scania, Shangchai Diesel, Volvo Heavy Duty
7.WP Diesel, Airbus, Allison Transmission Box, Ashok Rejlander, Bendix ABS, Caterpillar Heavy Duty
8.Chai Heavy Vehicle, Chaoyang Diesel, Construction Machinery, CREDO Heavy Vechicle, Detroit Engine
9.Dongfeng Commercial Vehicle, Dongfeng Yufeng, Doosan Engine, Freightliner Heavy Duty Truck
10.Full Diesel Diagnosis Software, Haldex ABS Heavy Duty, HD_ABS System, HD_GoldenDragon, HD_International
11.HD_Kinglong, HD_Maxxforce, HD_Tata, HD_Western_Star, Heavy Truck Presentation Software
12.RISBUS HD, IRIZAR HD, NEOPLAN HD, Peter HD, Renault HD, SETRA HD, Stannic Bavin, Sterling HD
13.Sunlong Bus, Sunwin Bus, UD Trucks 2F Nissan Diesel, WABCO ABS, Yang Chai Engine



X-431 PAD V Parameters:
 
Processor 8 core Cortex-A53 2.0GHz
Cache 4GB
Hard Disk  64GB, 128G extended
System Android 7.1
Screen 10.1 inch full-fitting, sunlight readable screen (Gorilla Glass)
Resolution 1920*1200
Wi-Fi Support 2.4GHz&5GHz dual frequency
Camera Rear13 Megapixels, front 8 Megapixels
Diagnostic Mode Wi-Fi
Work Temperature -10 ~ 50℃
Dimension 320×211×46mm

SmartBox3.0 Parameters:
 
Main parameters Main structure Dual processor: Cortex – A7 + Cortex – M7
System Linux
Memory 256M
Storage 8GB
Power supply DC 9 ~36V
External interface USB Type B USB 2.0
Bluetooth BLE 4.0 + EDR
WIFI Support 2.4G/5GHZ dual-band
Indicator lamp 5 multifunction indicator lamps
Vehicle connection J1962  16PIN 

Launch X431 PAD V Display:




How to Update Launch X431 PAD 5?

Run "SmartBox Tool 3.0" on the Windows desktop after installing "SmartBox_3.0_Setup".

3.1 Firmware Upgrade Function
SmartBox 3.0 can be upgraded through SmartBox Tool 3.0. Please select "M7 Upgrade" for the upgrading of lower programs and "A7 Upgrade" for the  upgrading of the system. Click "Browse" to select the path for storing upgrading files and click "Upgrade".
Note: Restart the software and SmartBox 3.0 upon completion of the upgrade. You can check the version to confirm whether the upgrade is successful.

3.2 Log View Function
When necessary, you can enable "Write Log File" or "Window Print Information" function to record the test status of SmartBox 3.0 and the process. To avoid software errors due to overlarge log files, do not enable the function if it is not necessary. The log files are saved under the root directory of disk C by default.
Steps: The corresponding J2534Log information can be generated by ticking the "Write Log File" option after clicking "View Log" in the upper left corner of the software interface, as shown below:

Note: Please restart the diagnostic software!
Note: If the log printing function is enabled, the log files may be very large as the information are written accumulatedly. Please enable this function when necessary, such as development and debugging. In other cases, please do not activate this function option at will.
The default storage path of the log file "J2534Log" generated is: C:\Program Files\SmartBox 3.0\SmartBox 3.0\Log\ J2534_LOG.txt, as shown below:

Also note: In some computer systems, users have no write permission to this file folder, resulting in unsuccessful log file generation. It is necessary to modify the permissions of this folder (requiring administrator privileges), as shown below:

Right-click the "Log" folder, select the "Attribute" option and find the "Security" attribute, select current user, click "Edit", select the corresponding user name again, and tick all the "Allow" options in the permission column (requiring administrator rights), and click "OK" to go back.

Launch X431 PAD V 5 Package List:

1 x X-431 PAD V main unit
1 x X-431 PAD V charging dock
1 x Smartbox 3.0 diagnostic connector
1 x Micro USB cable
1 x Cigarette lighter cable
1 x 5V DC out power adaptor
1 x Battery clamps cable
1 x OBD II extension cable
1 x Non-16pin connector converting cabel
1 x Password envelope
1 x Non-16pin connectors set




 
VVDI Key Tool Plus Pad UK/EU Ship, €2000


Autel IM508+XP400 Pro Same Immo Function As IM608 Pro


Any questions, please don't hesitate to contact us:

Email:  sales@CarDiagTool.co.uk
Skype: cardiag.co.uk
Whatsapp: +86 15002705698

Scan QR Code to Order By Mobile Phone



Shipping Method & Delivery:

UK/EU Warehouse Shipping: 3-5 working days. Fast Delivery No Tax.
EU Check: Ship from EU
UK Check: Ship from UK
DHL Shipping: 5-7 working days, you need pay some tax to your customs. Usually we declare a lower price on DHL invoice to help with customs clearance. If your address belongs to remote area, customer will need to pay remote handling cost. Please remember to leave message if you have any special requirement.
Yanwen Express: 10-15 working days. No Tax or remote cost for European Countries.
Yodel/Royal Mail: Just for United Kingdom. No Tax, and the delivery is about 7-10 days.
Standard Post: The delivery is about 15-20 days, no tax. Order under $150 normally with default shipping Standard Post, customers can tick for Express Shipping Service to ship by DHL.
Warranty Item:
Almost all item has one year warranty.
We also offer free fix to almost item we sold within one year, free repair. Man-made damage need pay.
We not offer warranty on keys,cables,adapter,online sent software ,please notice it.

Software Download

Launch X431 Pad V All Updated Technical Support Instructions
1.Launch X431 Pad V: Register & Download Diagnostic Software Tutorial 
Launch X431 PAD V (PAD 5) Universal Diagnostic System with Smart Box 3.0 Two Years Free Update Online is in stock and have special price to feedback customers!
Why Launch X431 PAD V is popular among DIY Diagnostic Enthusiasts and repair shop mechanics and have got so high praise from them?
Launch X431 PAD V is the most latest advanced diagnostic tool from Launch. On the basis of Launch X431 other series, PAD V made new improvements and support more powerful functions.
Kindly notice: this product is open on-sale only for registered VIP members of Cardiagtool.co.uk!!!

This tech article is ready to tell customers how to get started and to Register & Download Diagnostic Software for Launch X431 PAD V. 
For new users, please follow the operation chart shown below to get familiar with and start using X-431 PAD V.(PS:Note: Before registering, please make sure that your handset has a strong and stable Wi-Fi signal.)

On the home screen, tap the application icon to launch it, and then tap “Login” to enter the login interface.

(PS: If you are a new user, follow A to proceed; If you have registered to be a member, go to B to login the system directly; In case you forgot password, refer to C to reset a new password.)
So, in the following content, we will explain how to Register & Download Diagnostic Software by Launch X431 Pad V from three different situations.
A.If you are a new user, tap “New Registration” to enter the sign-up screen.

What exactly should you do?
1. Create an App Account: In the above picture, input the information to create a new account (all fields must be completed). When finished, tap Register, a screen similar to the following will appear:

2.Register Wallet: Input the password for the Wallet (An 8-20 mixture of lower/upper case letters, numbers and special characters is recommended), and then tap Create a Wallet account.
Important information: You are suggested to note the password down for future use. Backup Wallet Address & Keystore: A wallet address is automatically generated, tap To Back Up, and then follow the on-screen instructions to store it.
Wallet App is a point (token) management application tailored for healthy vehicle maintenance. Those who share the Wallet App with car owner will be rewarded 1 point (token) when this car owner successfully registered. Later, the points will bring many unexpected benefits to you and the recommender. For example, use the points to redeem merchandise or enjoy discount.

3.Activate VCI: After registering a wallet account, the system navigates to the following screen:

Here, you should input the Product Serial Number and Activation Code, which can be found in the supplied password envelope. More details, see the picture below:

Important informationTo exit and activate it later, tap “Skip”. In this case, you can
activate your VCI by tapping “Activate VCI” in “User Info”. Tap “Activate” to finish your registration. A pop-up message displays to ask you to update the diagnostic software.
4. Finish Registration: To update the diagnostic software, tap “Yes” to enter the vehicle software download screen. Tap “Update” to start downloading. To pause downloading, tap “Stop”. To resume, tap “Continue”. When download is complete, the system will install the software package automatically.
Important information: When downloading the diagnostic software or checking for updates, make sure the tablet has a strong Wi-Fi connection. It may take several minutes to finish it, please be patient to wait.
To download and install the software later, tap “No”. In this case, enter the Home screen and tap “Software Upgrade” to download the diagnostic software.
We are good and have finished with A-situation explanation. Now what?
B. If you have registered to be a member, input your name and password, and then tap the “Login” button to enter the main menu screen directly.
Important information: The X-431 PAD V has an auto-save function. Once the username and password are correctly entered, the system will automatically store it. Next time you login the system, you will not be asked to input the account manually.
C. If you forgot the password, tap “Retrieve password” and then follow on-screen instructions to set a new password.
 

After-Sale Service

CardiagTool.co.uk After-Sale Warranty Policy
Problem DetailsWarranty TimeTreatmentResponsibility for ChargeRemark
Quality Problemwithin 7 days after receiving the packageBuyer: Submit a message (Mail to sales@cardiagtool.co.uk ) and Return the items to Seller's assigned address by EMS or Post.Return Ship cost: SellerAny costs because of customer's wrong operation lead to return will be responsible by the buyers.
Resend ship cost: Seller
Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.)Repair Charge: Seller
Replace Parts Charge: Seller
within 8-14 days after receiving the packageBuyer: Submit a message and Return the items to the assigned address by EMS or Post for repairingReturn Ship cost: Seller
Resend ship cost: Buyer
Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.)Repair Charge: Seller
Replace Parts Charge: Seller
within 15 days to 1 year after receiving the packageBuyer: Submit a message and Return the items to the assigned address by EMS or Post for repairingReturn Ship cost: Buyer
Resend ship cost: Buyer
Seller: Repair it.Repair Charge: Seller
Replace Parts Charge: Buyer
Lost in the delivery30 days after shippingBuyer: Submit proof to the sellerNew Product Cost: Seller
Seller: Contact carrier to ask for Claimant and arrange another shipment to the buyerResend Ship Cost: Seller
Customs Problem30 days after shippingBuyer: Finish customs clearance when importCustoms duties or agent fees: Buyer
Seller: Try to help buyer to finish customs clearance but not responsible for this.
Delivery Problems:
broken, incomplete,
wrong address   
within 7 days after receiving the packageBuyer: Report to Seller, and submit Complaint to Carrier (DHL, TNT, UPS, EMS, etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's permit, return the full package in good condition to the assigned address by EMS or Post. Caution: The Carrier will not accept Complaints after 7 days.Return Ship cost: Buyer
Resend ship cost: Buyer
Seller: ask for compensation as per the Complaint number from Carrier, not responsible for any losses after 7 days.Repair Charge: Seller
Replacement Charge: Buyer
Received wrong Itemswithin 3 days after receiving the packageBuyer: Report to Seller, and return the full package in good condition to assigned address by EMS or Post in 3 daysReturn Ship cost: Seller
Seller: Arrange shipment for the correct itemsResend ship cost: Seller
Man-made Damage: such as update machine online, dismantle the equipment, and so onwithin 1 yearBuyer: Report to Seller, and return the items for repairing to assigned address by EMS or Post Return Ship cost: Buyer
Resend ship cost: Buyer
Repair Charge: Buyer
Replacement Charge: Buyer
Note:1. Warranty Policy only protects Main parts. Other parts are out of our warranty policy.
2. Before return, please confirm with us. we will give you a shipping address once confirming the problem. The buyer will be responsible for any risks or costs without our permission.
3. Buyer needs to return the items by cheaper EMS or Post, or we can't get them because of restricting Customs Policy.
4. The Warranty Policy fits for all products except for some products which state the warranty specially in a description.

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