| Features | XP400 | XP400PRO | VVDI PROG |
| EEPROM read/ write | 330 chip types | 445 different chip types newly added support (AM29FXXX seriesMB29FXXX series） | 429 different chip types |
| MCU read/ write | 1541 chip types | 2067 chip types | 1758 different chip types |
| Engine ECU read/ write | 40 chip types | 41 chip types add write support for SIMTEC76(AM29F800BB)_WRITE | Engin ECU read (74 types) |
| Immoblizer ECU read/ write | 168 chip types | 181 chip types | 171 chip types |
| Odometer read/ write | read odometer module 9 types | read odometer module 171 types (update in July) | read odometer module 171 types |
| Airbag read/ write | read airbag module 5 types | read airbag module 5 types | read airbag module 54 types |
| Frequency detection | 315/ 433/ 868MHz | 315/ 433/ 868MHz | N/A |
| Key read/ write | support | support | N/A |
| Unlock key | N/A | support 11 key types (Audi/ BMW) | 6 key types |
| Write key via dump | Mitsubishi, suzuki, fiat, landrover, Juguar | Mitsubishi, suzuki, fiat, landrover, Juguar | Support 40+ vehicle makers |
| Easy to use/ stability | 1. menus are too value and can't select intuitively 2. with high-definiton wiring diagrams (not sufficiently covered) |
1.Stability of key read/ write, chip read/ write, IR key read/ write are greately enchanced. 2.menus are too vague and can't select intuitively 3.with high-definiton wiring diagrams (not sufficiently covered) |
1.menus are clear and easy to use 2.with high-definiton wiring diagrams (sufficiently covered) 3.high stability of chip read/ write |
| CardiagTool.co.uk After-Sale Warranty Policy | ||||
| Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
| Quality Problem | within 7 days after receiving the package | Buyer: Submit a message (Mail to sales@cardiagtool.co.uk ) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost: Seller | Any costs because of customer's wrong operation lead to return will be responsible by the buyers. |
| Resend ship cost: Seller | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 8-14 days after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Seller | ||
| Resend ship cost: Buyer | ||||
| Seller: If can not repair, exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge: Seller | |||
| Replace Parts Charge: Seller | ||||
| within 15 days to 1 year after receiving the package | Buyer: Submit a message and Return the items to the assigned address by EMS or Post for repairing | Return Ship cost: Buyer | ||
| Resend ship cost: Buyer | ||||
| Seller: Repair it. | Repair Charge: Seller | |||
| Replace Parts Charge: Buyer | ||||
| Lost in the delivery | 30 days after shipping | Buyer: Submit proof to the seller | New Product Cost: Seller | |
| Seller: Contact carrier to ask for Claimant and arrange another shipment to the buyer | Resend Ship Cost: Seller | |||
| Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees: Buyer | |
| Seller: Try to help buyer to finish customs clearance but not responsible for this. | ||||
| Delivery Problems: broken, incomplete, wrong address | within 7 days after receiving the package | Buyer: Report to Seller, and submit Complaint to Carrier (DHL, TNT, UPS, EMS, etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's permit, return the full package in good condition to the assigned address by EMS or Post. Caution: The Carrier will not accept Complaints after 7 days. | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Seller: ask for compensation as per the Complaint number from Carrier, not responsible for any losses after 7 days. | Repair Charge: Seller | |||
| Replacement Charge: Buyer | ||||
| Received wrong Items | within 3 days after receiving the package | Buyer: Report to Seller, and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
| Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
| Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller, and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Repair Charge: Buyer | ||||
| Replacement Charge: Buyer | ||||
| Note: | 1. Warranty Policy only protects Main parts. Other parts are out of our warranty policy. | |||
| 2. Before return, please confirm with us. we will give you a shipping address once confirming the problem. The buyer will be responsible for any risks or costs without our permission. | ||||
| 3. Buyer needs to return the items by cheaper EMS or Post, or we can't get them because of restricting Customs Policy. | ||||
| 4. The Warranty Policy fits for all products except for some products which state the warranty specially in a description. | ||||
